Missions

TSF provides remote communities in western Cambodia with access to ICTs

Technical experts and logisticians from the European Commission's Humanitarian Aid and Civil Protection Service received training in emergency telecommunications from TSF in Nairobi.

TSF deployed in Mali on 1st February 2013 to set up satellite connections in Timbuktu after the liberation of the city by the French and Malian armies.

Typhoon Bopha, locally known as Pablo, hit the island of Mindanao on December 3, 2012, causing significant damage. TSF intervened from its base in Asia to provide the means of communication necessary for the coordination of relief, and allowed the affected communities to make a priority call to their relatives.

The 7.4 magnitude earthquake that rocked the San Marcos department of Guatemala in November 2012 caused a great deal of destruction and several dozen deaths and disappearances. TSF offered telecommunication assistance to relief organisations, and provided calls to people in temporary shelters.

Following the magnitude 7.6 earthquake that struck the Guanacaste region of northwestern Costa Rica, TSF intervened with mobilized humanitarian actors and local authorities with means of communication, crucial for coordinating aid during the first phase. of first urgency.

Medical care is essential for Syrian civilians, who may be injured by fighting and shelling, but also weakened by the very difficult living conditions imposed by the war since 2011. TSF provides means of communication to coordinate hospitals and medical teams working in this unsafe and unstable environment, and to improve their security.

In response to the severe food crisis in northern Kenya and its neighboring countries in the Horn of Africa, TSF dispatched a team to the affected area of Dadaab in northeastern Kenya. TSF were are responsible for connecting the crisis centre for NGOs working in the region.

Improve access to information and digital technology for vulnerable populations in Miarinarivo, while strengthening their knowledge of responsible use of ICTs. Context According to a survey of 146 residents conducted by the TSF team in 2024, interest in digital technology is growing in Antananarivo, but significant access inequalities persist, particularly for women and young people. The priorities identified for the project are: accessible training, adapted support, awareness of responsible use. It is also essential to strengthen local structures to facilitate this access. Activities Access to digital tools and raising awareness The IT Cup Centre has initiated partnerships with local schools (Miarinarivo High School, Mimosa High School and CEG Reference). According to their age, students in these institutions receive an introduction to computers (word processing, spreadsheet, internet, e-mails). Students are divided into two groups of up to 10 pupils. Personalised assessment systems allow each student to become aware of their skills and progress. Usually, before the training, more than half of the students has never used a computer. The cybercafé was the first activity set up at the IT Cup center when it opened. It gives the residents of Miarinarivo direct access to computers and the internet, as well as essential tools such as printers and scanners.The cybercafé receives an average of 700 visitors per month. Users are mainly young people (aged 16-25), with two-thirds being boys and men and one-third being girls and women.Internet search training sessions, as well as online protection activities such as 1,2,3 Cyber, are regularly provided.In 2025, the IT Cup center organized workshops on the digital collage. Based on collective intelligence pedagogy, the digital collage helps participants understand the essential mechanisms of the global digital infrastructure and its impact on the environment. Events around digital topics Safer Internet Day took place on May 12, 2022, in Miarinarivo and is a European initiative aimed at raising awareness among young internet users about issues related to internet use: digital identity and personal data, social networks, cyberbullying, etc. As part of the IT Cup program, this international day is an opportunity to introduce the residents of Miarinarivo to the uses of the internet in order to develop responsible use that is adapted to local development issues. Other events are organized with TSF's partners in Miarinarivo, notably the Alabri center Extra-curricular activities To educate and raise awareness among young people, extracurricular activities are organized in partnership with the Alabri center and schools in the city. e-Hianatra Club Working with secondary school teachers, students learn how to conduct research on the internet and verify the sources they use. Academic support Every Saturday morning, in partnership with the Alabri center, students come to study at the IT Cup center, using available digital resources such as the Educmad platform (supported by the NGO Accesmad), under the supervision of teachers from partner schools. Technical Club On Saturday afternoons, motivated young people discover digital technology and algorithms in a fun way with Scratch, the mBot robot, and more. HIstory of the project Miarinarivo is the capital of the Itasy region, located in central Madagascar, a three-hour drive from the capital city of Antananarivo. The Itasy region is predominantly rural and has many assets that promote sustainable development and benefit the population. The city of Miarinarivo is home to all of the region's administrative bodies, as well as numerous schools where children from the surrounding countryside come to study. In 2011, the city had no public internet access. TSF therefore set up an internet access point, thanks to funds raised by the IT Cup the previous year. A partner since 2006, the IT Cup is an association that organizes a charity soccer tournament for companies in the new technology sector. The center has a high-speed internet connection, computer and digital equipment, and spaces adapted for the center's various multi-sector activities. The initial objective was to contribute to the region's development by introducing digital technology and connectivity, working closely with local stakeholders and including activities related to various sectors: education, services, agriculture, health, etc. Over time, the IT Cup Centre has become a dynamic and important community organisation in the town of Miarinarivo, providing digital access to serve the local community.

After almost two years of drought, the situation in northern Kenya deteriorated in the summer of 2011. TSF partnered with VSF-Germany to conduct Cash For Work activities in South Marsabit District, Turkana West, North Horr and Loyangalani. Thanks to TSF's expertise, beneficiaries were able to be paid by the M-PESA mobile payment system.

During the nine months following the uprising in Libya, TSF remained on the ground providing emergency calls and connections to civilians fleeing the fighting and to NGOs working alongside them.

After the violent earthquake in eastern Turkey on October 23, 2012, a team from TSF intervened in less than 24 hours. In order to assess the telecommunication needs of the humanitarian community and the population, the team coordinated with the crisis centre in Van, then joined Erciş, the most devastated city.